Practice Fusion

Senior UX Designer • Nov 2013 - Jul 2015
Overview
Practice Fusion is a free, cloud-based electronic health record (EHR) platform for doctors and patients serving small practices across all the US.

As a senior UX designer, I owned design for clinical and charting tracks, working across desktop and mobile surfaces to revolutionize our EHR offering in  partnership with product, engineering, marketing, healthcare providers, and business stakeholders.

My contributions
  • Redesigned end-to-end charting experience: patient list, allergies, diagnoses, medications, vitals,  flow sheets, and cross-practice template sharing, driving provider efficiency and CSAT and enabling the transition from a Flash-based offering to multi-device, responsive HTML5 experience (Patent 1, Patent 2)
  • Performed research and requirements gathering, interviewing providers across multiple health systems and driving workshops on future dashboard designs for high-risk patient populations,  defining  roadmap
  • Defined initial design patterns for EHR, and mentored multiple juniors and cross-company individuals looking to break into design
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